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February 26, 2013
A Box Full of Canon
Thursday, February 14th - I finally broke down and boxed up all of the broken Canon gear I could put my hands on. Sent it off to the Canon service center in Irvine, California.
Tuesday, February 19th at 9:03 a.m. - Canon signed for the package.
Tuesday, February 19th 12:17 p.m.- Canon sent me 5 emails detailing repair costs and requesting payment.
Monday February 25, 2013 - I approved the repair for all 5 items online.
Wednesday February 27, 2013
- RN***708 - The service on your product has been completed and quality inspection is currently being performed.
- RN***715 - The quality inspection of product functions has been completed and your product will be ready for delivery shortly.
- RN***728 - The quality inspection of product functions has been completed and your product will be ready for delivery shortly.
- RN***805 - We are in the process of examining your product. Please check periodically for further details or contact us for more information.
- RN***814 - We are in the process of servicing your Canon product.
Thursday February 28, 2013
- RN***708 - The service on your product has been completed and shipped. Please click here or check your email for shipping details.
- RN***715 - The service on your product has been completed and shipped. Please click here or check your email for shipping details.
- RN***728 - The service on your product has been completed and shipped. Please click here or check your email for shipping details.
- RN***805 - We are in the process of examining your product. Please check periodically for further details or contact us for more information.
- RN***814 - The service on your product has been completed and shipped. Please click here or check your email for shipping details.
Just realized that I signed for these this morning...708, 715, 728, and 814. So, the only one I don't have now is 805, which is one of the 50D's I think. So, I think I received two 50D's, my 100-400 mm lens, and a 7D. My guess is that they still have one of the 50D's.
Friday February 28, 2013
- RN***805 - We are in the process of examining your product. Please check periodically for further details or contact us for more information.
Update: Yeah, this is the frame that I dropped in Utah and ripped the frame in half. They're still working on this one. Go figure.
Posted by Rob Kiser on February 26, 2013 at 4:43 PM
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